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Zoho CRM
Software integration

Zoho CRM

Connect your Zoho CRM to Cloud Group's cloud telephony and give your salespeople context on every call.

What is Zoho CRM?

Zoho CRM is a popular CRM platform that lets businesses manage their leads, contacts and sales opportunities in one central place. Sales teams use Zoho CRM to track their pipeline and nurture every customer relationship.

By connecting Zoho CRM to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your salespeople see who is calling before they pick up, can dial out straight from Zoho CRM, and never have to register anything twice. You save time on every customer interaction and give each caller a personal, professional experience.

What does this integration deliver?

Customer context on every call

Incoming numbers are automatically matched to your Zoho CRM contacts, so you instantly know who is calling and which deal it relates to.

Click-to-call

Start calls directly from a contact record in Zoho CRM. No more retyping numbers, fewer errors and faster follow-up.

Automatic call logging

Every conversation is logged against the right contact, so your team always has a complete, up-to-date customer view.

Request this integration

Contact your account manager to activate Zoho CRM for your organization.

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