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Zapier
Software integration

Zapier

Use Zapier to connect Cloud Group's cloud telephony to your favourite apps and build the automation you need yourself.

What is Zapier?

Zapier is an automation and iPaaS platform that lets you connect thousands of apps without coding. Using 'zaps' you set up triggers and actions, so tasks flow automatically from one system to another.

With Zapier you build your own coupling between Cloud Group's cloud telephony and the tools you use every day. You let call events automatically trigger actions in your CRM, helpdesk or project tool, sync contacts between systems and automate follow-up. This way you create exactly the workflow that fits your organisation, fully tailored.

What does this integration deliver?

Connect any app

With Zapier you link your telephony to thousands of apps, so you build your own workflow across all your tools, without any coding.

Flows based on calls

Let a call automatically trigger an action, such as creating a task, logging a note or sending a notification to your team.

Sync contacts automatically

Keep contact data in sync between your systems, so numbers are always recognised and you never have to enter data twice.

Request this integration

Contact your account manager to activate Zapier for your organization.

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