What is The Layer?
The Layer is a CRM and billing platform built specifically for the telecoms sector. Telecoms businesses manage customers, contracts, subscriptions and billing in one place to streamline their sales and support processes.
By connecting The Layer to Cloud Group's cloud telephony, you bring your communication and your customer data together. Your staff see who is calling before they pick up, can dial out straight from The Layer, and never have to log conversations twice. This way you serve every customer faster and keep the full customer picture up to date.
