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Store365
Software integration

Store365

Connect your Store365 webshop to Cloud Group's cloud telephony and give your staff customer context on every call.

What is Store365?

Store365 is an e-commerce and retail platform that lets online shops manage their products, customers and orders centrally. Online sellers use Store365 to streamline their sales processes and organise their customer service.

By connecting Store365 to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your staff see who is calling and which order is involved before they pick up, can dial out straight from Store365 and no longer need to log calls twice. That way you handle customer queries faster and give every caller a personal experience.

What does this integration deliver?

Customer and order info on every call

Incoming numbers are matched to your Store365 customers, so you instantly see who is calling and which order is involved.

Call straight from your webshop

Start calls with a single click from a customer or order record. No more retyping numbers and faster switching.

Automatic call logging

Every call is logged against the right customer, so your team always has a complete view of the contact and the orders.

Request this integration

Contact your account manager to activate Store365 for your organization.

Schedule a call