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Software integration

SQL Connector

With the SQL Connector you link your own databases to Cloud Group's cloud telephony and build a fully tailored integration.

What is SQL Connector?

The SQL Connector is an integration method that lets you link your own SQL databases directly to other systems. Organisations use the SQL Connector to exchange data between their databases and their business applications, without building custom development from scratch.

By combining the SQL Connector with Cloud Group's cloud telephony, you build an integration fully tailored to your processes. You can match incoming numbers to records in your database, show data on every call and have conversations logged automatically in the right place. That way you connect your telephony to exactly the systems that matter to your organisation.

What does this integration deliver?

Connect any database

Link your SQL databases directly to your telephony and build an integration that fits seamlessly into your existing systems.

Enrich calls with your own data

Pull the right records from your database when a call comes in, so your staff immediately see the relevant context.

Automate your workflows

Let call events automatically create or update records in your database and save manual work.

Request this integration

Contact your account manager to activate SQL Connector for your organization.

Schedule a call