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Simplex
Software integration

Simplex

Connect your Simplex software to Cloud Group's Cloud telephony and give your staff context on every call.

What is Simplex?

Simplex is business software that helps organisations manage their data and daily processes. It supports teams in organising their operations clearly and efficiently.

By connecting Simplex to Cloud Group's Cloud telephony you bring your communication and your business data together in one place. Your staff see who is calling before they pick up, can dial out directly from Simplex and never need to look anything up twice. This saves time on every contact and gives every caller a professional experience.

What does this integration deliver?

Contact recognised instantly

Incoming numbers are matched to your data in Simplex, so you know who is calling before you pick up.

Click-to-call

Start calls straight from a record in Simplex, without retyping numbers and with less chance of mistakes.

Smoother handling

With the right details immediately at hand, you handle questions faster and keep every conversation personal and professional.

Request this integration

Contact your account manager to activate Simplex for your organization.

Schedule a call