What is RobinHQ?
RobinHQ is a customer service and helpdesk platform for web shops that brings all customer questions from email, chat and social media together in one environment. Web shops use it to handle their support efficiently with a view of orders and customer data.
By connecting RobinHQ to Cloud Group's cloud telephony you bring your phone support and your customer data together. On an incoming call your staff instantly see which customer is calling and which order it relates to, dial with one click from RobinHQ and keep all contact moments in one place. You help web shop customers faster and give every caller a personal, professional service.
