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Software integration

REST API

Use the Cloud REST API to connect your own software or CRM platform to Cloud Group's cloud telephony.

What is the REST API?

The REST API is intended for organisations that want to build their own automations around Cloud telephony.

By using Cloud Group's Cloud REST API, external CRM platforms and custom applications can communicate with the Cloud environment. Authentication uses an API token, so applications can be connected securely. This allows you to use telephony data in your own software, portal or business workflow.

What does this integration deliver?

Connect your own software

Use the API to connect your own CRM, portal or business application to Cloud telephony.

Build automations

Let software processes respond to telephony data or integrate telephony into existing workflows.

Secure access with token

API requests use token authentication, so every connection can be controlled.

Request this integration

Contact your account manager to activate REST API for your organization.

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