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Permamed
Software integration

Permamed

Connect Permamed to your Cloud telephony and let calls follow on-call roles and regional availability more intelligently.

What is Permamed?

Permamed is used in environments where on-call services and on-call roles need to be followed correctly.

By connecting Permamed to Cloud Group's cloud telephony, the phone system can take Permamed data into account, such as combinations of postal codes and on-call roles. This allows calls to be routed more accurately according to the agreed organisation and makes the call flow less dependent on manual checks.

What does this integration deliver?

Smarter call routing

Calls can be aligned with the right on-call role or region.

Use of Permamed data

The phone system can work with data made available from Permamed.

Less manual follow-up

With the integration, the call flow becomes less dependent on manual checks.

Request this integration

Contact your account manager to activate Permamed for your organization.

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