All integrations
OpenCRM
Software integration

OpenCRM

Connect your OpenCRM to Cloud Group's cloud telephony and give your team context on every customer contact.

What is OpenCRM?

OpenCRM is a cloud CRM that lets companies manage their contacts, customer history and sales follow-up centrally and online. Because everything lives in the cloud, teams can access the same up-to-date customer data from anywhere.

By connecting OpenCRM to Cloud Group's cloud telephony, you bring your telephony and your customer data together in one place. Your staff see who is calling before they pick up, can dial out straight from OpenCRM, and never have to register conversations twice. You save time on every customer interaction and give each caller a personal, professional follow-up.

What does this integration deliver?

Caller recognised right away

Incoming numbers are matched to your OpenCRM contacts, so your agent instantly sees who is calling and which history it relates to.

Dial from your cloud CRM

Start a call with one click from a contact record in OpenCRM. No more retyping numbers and faster switching between customers.

Conversations logged automatically

Every call is recorded against the right contact, so your team always has a complete, up-to-date customer view.

Request this integration

Contact your account manager to activate OpenCRM for your organization.

Schedule a call