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Nedap Ons
Software integration

Nedap Ons

Connect your Nedap Ons care software to Cloud Group's cloud telephony and give your care staff context on every call.

What is Nedap Ons?

Nedap Ons is a widely used care platform with an electronic client record (ECD) for long-term and social care. Care organisations use Ons to manage client records, planning and care administration in one place.

By connecting Nedap Ons to Cloud Group's cloud telephony you bring your communication and your client data together. Your care staff see who is calling before they pick up, can dial out directly from the record and never have to register anything twice. That keeps every phone contact calm, personal and careful.

What does this integration deliver?

Client recognition on every call

Incoming numbers are matched against your Nedap Ons clients, so your care worker instantly sees who is calling and has the right record in front of them.

Dial from the ECD

Start calls directly from a client record in Ons. Fewer steps and faster personal contact with the client or family.

Automatic call logging

Every conversation is recorded against the right client, so the care team always keeps a complete and careful view of the contact.

Request this integration

Contact your account manager to activate Nedap Ons for your organization.

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