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MS Dynamics Business Central
Software integration

MS Dynamics Business Central

Connect your MS Dynamics Business Central ERP to Cloud Group's cloud telephony and give your team context on every customer and order.

What is MS Dynamics Business Central?

MS Dynamics Business Central is a cloud ERP solution that lets companies manage their finances, sales, purchasing, inventory and relations in one place. SMEs use it to bring their entire business operation together on one platform.

By connecting Business Central to Cloud Group's cloud telephony, you bring your telephony and your business data together. Your staff see who is calling before they pick up, can dial out straight from Business Central, and never have to log calls twice. You resolve every order enquiry faster and give each relation a professional experience.

What does this integration deliver?

Customer and order info on every call

Incoming numbers are automatically matched to your Business Central relations, so you instantly know who is calling and which order it relates to.

Dial from your ERP

Start calls directly from a customer or order record in Business Central. No more retyping numbers and faster follow-up.

Automatic call logging

Every conversation is logged against the right relation, so your team always has a complete, up-to-date view of customer and order.

Request this integration

Contact your account manager to activate MS Dynamics Business Central for your organization.

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