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In2CRM
Software integration

In2CRM

Connect your In2CRM system to Cloud Group's cloud telephony and give your team context on every customer call.

What is In2CRM?

In2CRM is CRM software that lets companies manage their contacts, customer history and sales follow-up in one central place. Teams use it to track their relationships in a structured way and keep their sales process clear.

By connecting In2CRM to Cloud Group's cloud telephony, you bring your telephony and your customer data together in one place. Your staff see who is calling before they pick up, can dial out straight from In2CRM, and never have to register conversations twice. You save time on every customer interaction and give each caller a personal, professional follow-up.

What does this integration deliver?

Customer data on every call

Incoming numbers are recognised and matched to your In2CRM contacts, so your agent knows right away who is on the line.

Dial out from your CRM

Start a call with one click from a contact record in In2CRM. No more retyping numbers and a faster start.

Calls registered automatically

Every conversation is recorded against the right contact, so your customer history stays complete and up to date.

Request this integration

Contact your account manager to activate In2CRM for your organization.

Schedule a call