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IDEXX Animana
Software integration

IDEXX Animana

Connect your IDEXX Animana practice software to Cloud Group's cloud telephony and give your vets the right record on every call.

What is IDEXX Animana?

IDEXX Animana is cloud-based practice software for veterinarians. It brings patient records, appointments, invoicing and owner details together in one place, so veterinary practices can run their day-to-day operations smoothly.

By connecting IDEXX Animana to Cloud Group's cloud telephony, you bring your communication and your records together. Your staff immediately see which owner is calling and which animal is involved, can dial out directly from the record and no longer need to log calls manually. This saves time on every phone call and gives every pet owner a personal, caring experience.

What does this integration deliver?

Owner and patient in view instantly

Incoming numbers are matched with your Animana contacts, so you know which owner is calling and which animal is involved before you pick up.

Dial from the record

Start calls directly from a patient file in Animana. No more retyping numbers and faster switching between consultation and phone.

Automatic call logging

Every conversation is logged against the right record, so your team always has a complete overview of the contact history.

Request this integration

Contact your account manager to activate IDEXX Animana for your organization.

Schedule a call