What is IDAS?
IDAS is professional business software that lets organisations centrally manage their contacts, records and business processes. It is used by teams that want to keep their administration and customer data clearly organised in one place.
By connecting IDAS to Cloud Group's cloud telephony you bring your communication and your business data together in one place. Your staff see who is calling before they pick up, can dial out straight from IDAS and no longer have to log calls twice. This saves time on every customer interaction and gives every caller a personal, professional experience.
