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CycleSoftware
Software integration

CycleSoftware

Connect your CycleSoftware retail and POS software for bike shops to Cloud Group's cloud telephony and give your store context on every call.

What is CycleSoftware?

CycleSoftware is retail and POS software made specifically for bike shops. Stores use it to manage sales, stock, repairs and customers in one central place and streamline their day-to-day operations.

By connecting CycleSoftware to Cloud Group's cloud telephony, you bring your communication and your customer data together. Your staff see who is calling before they pick up, can dial out straight from the software, and never have to register anything twice. You save time at the counter and give each customer a personal experience.

What does this integration deliver?

Customer on every call

Incoming numbers are automatically matched to your CycleSoftware customers, so you instantly know who is calling and which repair or order it relates to.

Dial from the store software

Start calls directly from a customer record. No more retyping numbers and faster help for your customer.

Automatic call logging

Every conversation is logged against the right customer, so your team always has a full view of orders and repairs.

Request this integration

Contact your account manager to activate CycleSoftware for your organization.

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