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ByteGear
Software integration

ByteGear

Connect your ByteGear telecom and ICT software to Cloud Group's Cloud telephony and give your staff context on every conversation.

What is ByteGear?

ByteGear is software for telecom and ICT companies that lets organisations manage their clients, services and administration centrally. The platform helps teams organise their service delivery and client management efficiently.

By connecting ByteGear to Cloud Group's Cloud telephony, you bring your communication and your client data together in one place. Your staff see who is calling before they even pick up, can dial directly from ByteGear and don't have to log calls twice. This way you save time on every client contact and give every caller personal, professional follow-up.

What does this integration deliver?

Client and file instantly in view

Incoming numbers are matched with your clients in ByteGear, so your staff immediately see who is calling and which file it relates to.

Call from ByteGear

Start calls directly from a client record. No more retyping numbers and less chance of mistakes.

Calls logged automatically

Every phone call is recorded against the right client, so your team always keeps a complete overview of the communication.

Request this integration

Contact your account manager to activate ByteGear for your organization.

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