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Archie CRM
Software integration

Archie CRM

Connect your Archie CRM to Cloud Group's cloud telephony and strengthen every customer relationship with the right context on each call.

What is Archie CRM?

Archie CRM is relationship management software that lets organisations manage their contacts, customer history and commercial activities clearly. It helps teams follow up on every relation personally and keep all communication around a customer in one place.

By connecting Archie CRM to Cloud Group's cloud telephony, you bring your relationship management and your telephony together seamlessly. Your staff see who is calling before they pick up, can dial out straight from Archie, and never have to note conversations separately. You build stronger relationships, with a communication history that is always complete.

What does this integration deliver?

Relation in view on every call

An incoming number is recognised as an Archie relation, so you instantly have the contact person and the relationship history in front of you.

Call directly from Archie

Dial straight from an Archie contact card and save your team time on every outbound call.

Contact moments saved automatically

Phone contacts are added to the relation automatically, so the full communication history is always preserved.

Request this integration

Contact your account manager to activate Archie CRM for your organization.

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