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Alexion CRM
Software integration

Alexion CRM

Connect your Alexion CRM to Cloud Group's cloud telephony and give your team the right customer context on every call.

What is Alexion CRM?

Alexion CRM is a Dutch-language CRM solution that lets companies manage their relations, customer files and commercial follow-up in one central place. Organisations in the Benelux use Alexion to follow up on their contacts in a structured way and to support their sales and service processes.

By connecting Alexion CRM to Cloud Group's cloud telephony, you bring your customer data and your telephony together in one place. Your staff instantly see who is calling and can open the right file before answering, dial straight from the relation record, and no longer have to log calls by hand. You serve every customer faster and more personally, with a file that is always accurate.

What does this integration deliver?

Caller recognised instantly

Incoming numbers are matched to your Alexion relations, so your staff know who is calling and which file it concerns before they pick up.

Dial from the relation record

Start a call straight from an Alexion contact, without retyping numbers, and switch between customers faster.

Calls logged automatically

Every phone call is recorded automatically against the right relation, keeping your files complete and up to date.

Request this integration

Contact your account manager to activate Alexion CRM for your organization.

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