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Act!
Software integration

Act!

Connect your Act! CRM to Cloud Group's cloud telephony and give your team context on every customer call.

What is Act!?

Act! is CRM and marketing software for SMBs that lets companies manage their contacts, customer history and sales activities in one central place. Small and mid-sized businesses worldwide use Act! to follow up on their relationships and grow their sales.

By connecting Act! to Cloud Group's cloud telephony, you bring your communication and your customer data together in one place. Your staff see who is calling before they pick up, can dial out straight from Act!, and never have to register conversations twice. You save time on every customer interaction and give each caller a personal, professional follow-up.

What does this integration deliver?

Customer record on every call

Incoming numbers are matched to your Act! contacts, so you instantly see who is calling and which history it relates to.

Click-to-call

Start calls directly from an Act! contact. No more retyping numbers and faster switching between customers.

Automatic call logging

Every conversation is logged against the right contact, so your sales team always has a complete, up-to-date customer view.

Request this integration

Contact your account manager to activate Act! for your organization.

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